Lean Solutions

Service Description

Tailored Lean Solutions That Deliver Real Value No two clients are the same - and neither are my solutions. I take the time to understand your unique challenges and tailor every Lean intervention to meet your specific goals. Whether you're looking for strategic Lean leadership, practitioner support, hands-on coaching, or impactful learning programmes - I provide the right expertise to unlock lasting value. Easier + Faster + Better = More Value “Nigel was introduced to me in February 2016 to help transform my Client Relationship Team into a Model Office environment, drawing on his Lean Black Belt expertise. Working collaboratively, we simplified our key process challenges to create more capacity for client-facing activity. Daily huddles significantly improved our communication, enabling smarter workload sharing and more consistent client service. The results were outstanding - our team engagement scores became best in class, client feedback improved across all segments, and we exceeded every objective that year. Our site became a benchmark for others, regularly hosting visits to showcase our success. Thank you, Nigel, for playing such an instrumental role in making this transformation happen.” - Head of Client Services, Financial Services Sector